Insert your USB flash drive(s) into a different computer and check for PDF or TXT files containing your recovery key. Your BitLocker recovery key could be on an external storage device.
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Remote Administration Tools: Risks, Threats, Prevention. Contact your organization or system administrator to help find your lost BitLocker recovery key in the organization’s Azure AD account. Note: You may not find your recovery key in your personal Microsoft account if you used a work or school account when activating BitLocker. Try other recovery keys if the newest one doesn’t work. If your device has multiple recovery keys, use the most recent entry (check the “Key upload date”) to unlock your hard drive. The 48 hyphenated digits in the “Recovery Key” column are what you need to unlock the BitLocker-encrypted drive. The “Key ID” is the BitLocker recovery key identifier, not the recovery key. You’ll find the recovery key below your PC’s name or model number. 
If you have multiple Microsoft accounts, sign in to the account linked to the computer you want to unlock. You can use any web browser on any device-Windows, Mac, iOS, or Android. What to Do If You Can’t Find Your Recovery Keysĭid you choose the “Save to your Microsoft account” option when encrypting your drive in BitLocker? Visit in a web browser and sign in to your Microsoft account.
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